Frequently asked questions

Absolutely! We love bringing your vision to life. You can easily submit your own high-resolution image, and our team will custom design it to fit your exact specifications, ensuring crisp quality and a professional finish for your virtual meetings or events.

Virtual backgrounds typically require a 16:9 aspect ratio landscape or 9:16 aspect ratio for portrait (commonly 1920x1080 pixels for standard HD or 3840x2160 pixels for 4K) to ensure crisp quality across platforms like Zoom, Microsoft Teams, and Google Meet.

A key concern is making sure that logos, taglines, or custom imagery remain visible and aren't permanently blocked or awkwardly cut off by self-view windows, participant grids, or the user's own video overlay.

Standard deliverables usually include high-resolution image files (JPEG or PNG)

Our standard turnaround time is 3 to 5 business days after we receive your completed questionnaire and any reference photos or ideas you wish to share. If any additional revisions are needed, they will be completed and delivered within 1 to 3 business days.